consumer rights
This is the CONSUMER LAW section of The Legal Eagle
I imagine you’re here because you’re concerned about something to do with a dodgy person, product or
company. Or you’ve had a not so nice consumer ‘experience’. Perhaps you just got a bill that seems a bit on the nose, or maybe you’re a tenant who needs some guidance on your rights. Here’s your first stop to get some information about what direction you should head in, and your rights under the law in Australia.
Take a look at the sections below and see if they relate to your problem or concern. Each question has a link to the answers and resources that may help you. By the way, if I have to mention a ‘legal’ term that sounds like it comes from another planet, I promise it will be explained to you in plain English.
If the question you have isn’t here, just drop me a line using the form at the bottom of this page…and be assured that I will be the only one to see your enquiry.
BUYING STUFF
Your general rights under the law
Traps, tricks and solutions when buying a new or used car, caravan or boat
Dealing with retail goods that are dodgy and faulty
Tips and rights when buying on the internet
BAD BILLS AND CREDIT LENDERS
Service and bill problems from gas, electricity and water authorities
Credit card bill and debt problems
In-Store ‘no interest’ loan deals
DEALING WITH DODGY BUILDERS AND TRADESPEOPLE
Your rights with tradespeople and builders
DOOR TO DOOR SALES AND TELEMARKETERS
The guide to ensure door to door no more
Stopping the telemarketer calls
THE RENTER’S RIGHTS
SCAM ALERT
Check out the latest scams to avoid
FREE CONSUMER HELP SERVICES – CLICK HERE