consumer rights

WOMAN WITH GROCERY PRODUCTS

This is the CONSUMER LAW section of The Legal Eagle

I imagine you’re here because you’re concerned about something to do with a dodgy person, product or
company. Or you’ve had a not so nice consumer ‘experience’. Perhaps you just got a bill that seems a bit on the nose, or maybe you’re a tenant who needs some guidance on your rights. Here’s your first stop to get some information about what direction you should head in, and your rights under the law in Australia.

Take a look at the sections below and see if they relate to your problem or concern. Each question has a link to the answers and resources that may help you. By the way, if I have to mention a ‘legal’ term that sounds like it comes from another planet, I promise it will be explained to you in plain English.

If the question you have isn’t here, just drop me a line using the form at the bottom of this page…and be assured that I will be the only one to see your enquiry.

BUYING STUFF

Your general rights under the law

Traps, tricks and solutions when buying a new or used car, caravan or boat

Dealing with retail goods that are dodgy and faulty

Tips and rights when buying on the internet

BAD BILLS AND CREDIT LENDERS

Service and bill problems from gas, electricity and water authorities

Credit card bill and debt problems

Payday lender rip offs

In-Store ‘no interest’ loan deals

DEALING WITH DODGY BUILDERS AND TRADESPEOPLE

Your rights with tradespeople and builders